Yesterday I picked up my trailer from All Pro in Mechanicsburg PA and today I felt compelled to write a review, which I don’t normally do.
This trailer was ordered from the factory and it arrived much faster than anticipated, and it arrived exactly as ordered. The entire process from beginning to end was as fluid and professional as anything I’ve experienced before, including car, motorcycle, trailers, etc. purchases. These guys work as a team and everyone I interacted with provided me incredible customer service. The owner Scott is very personable and very “hands-on.” He happened to be in on the day I initially stopped in and he took the time to show me his inventory and write the order. Before I left yesterday, I had some fasteners added to the interior and Matt – also very personable, and his team of mechanics not only installed these exactly the way I wanted, they went through all the lights and hook-up to be sure I left safely. What makes this place even more special is the fact that they are equipped to set you up with the paperwork including registration and title prior to exiting the building. This saved me an extra trip to the DMV. Eric took his time with me to be sure I filled out all the paperwork and signed everything correctly.
To be honest, I purchased a new trailer from another trailer company not too far from this place but later sold it in less than 6 months when I realized it was too big to handle. I would rate the buying / service experience at this place with a one on a scale of one to five which is why I chose not to go back to them. All Pro not only gave me a competitive price but provided exceptional 5-star customer service.
I highly recommend you give these guys a try before going anywhere else.
Phill, Boiling Springs PA.